Roddas
Roddas Clotted Cream Portion 40G
Classic Clotted Cream - perfect for scones
Food Safety & Delivery
We take great care to ensure our chilled products arrive in perfect condition. During periods of particularly warm weather, we may upgrade deliveries to a timed courier service and include additional insulated packaging and ice packs. Should this be necessary, we will always contact you before despatch to discuss the options and any additional delivery costs.
DELIVERY
Every gift box and hamper is delivered in protective, recycled packaging to ensure it arrives in the best possible condition. Hampers are made to order by our dedicated team, and we ask customers to confirm a preferred delivery date.
While we make every effort to deliver on your requested date, delivery dates are not guaranteed, as we rely on our external courier partners. We will always provide full tracking information so customers and recipients can monitor delivery and designate safe places or reschedule if needed.
Please read our full delivery policy here
RETURNS & REFUNDS
- Refund Exceptions
Refunds are not available for:
Fresh food gifts (cheese, meat, cream, etc.)
Personalised or branded goods
Goods past their Best Before or Use By dates
Bespoke hampers
Once we receive your written order, we purchase components, making cancellation impossible.
Returns of empty boxes and baskets are considered on a case-by-case basis. - Damaged or Defective Hampers
Notify us within 48 hours of receipt:
Phone: 01590 718181
Email: info@newforesthampercompany.com
Options: replacement or full refundReplacement may be of equal or higher value if original hamper is unavailable
Collection and delivery of replacement is free, if assessed as not defective, collection costs may be deducted from refund (equal to original delivery + any applicable surcharges).
Please read our full returns & refund policy here.
